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Frequently Asked Questions


Aesthetically appealing handmade jewellery that makes one light up with joy.

Best Quality

At Embellish Accessories, we strive for excellence and truly believe that you can achieve much if you believe in yourself.

Frequently Asked Question

Yes, you can make a custom order. To do that, send a photo of the item you want to order via a WhatsApp message to +233200730598/ +233545507096 or email us at

Orders typically ship within 2 business days of purchase during non – peak seasons. During peak seasons, it takes between 3 to 5 business days for your order to be processed. Once the order is made, you will receive a notification updating you on the status of your purchase.

If your item arrived defective (broken beads), you can return the item for a refund or exchange the product for another one. The item must be unused and in the original packaging it came in. You have up till 30 days from the date of purchase to request for an exchange or refund. If you have any other questions regarding returns or exchanges, kindly contact us via or +233200730598/ +233545507096.

Sure, we will be glad to help you select the right jewellery that compliments your outfit. Kindly contact us via or +233200730598/ +233545507096.

To make changes, contact us via or +233200730598/+233545507096 within 24 hours of having made the purchase.

Custom made orders could take between 1 to 3 weeks to be ready for shipping depending on the complexity of the design and/or ability to get the materials. Also note that custom orders could take longer to complete during peak seasons such as Christmas and other notable holiday seasons.

We currently use Ghana Post for international shipments. This usually takes between 8 and 21 days for you to receive your item. For deliveries within Ghana, we employ the services of a dispatch company. If you have special requests however, kindly send a WhatsApp message to +233200730598/+233545507096 or email us at

Still haven’t received your package? Contact us via email or whatsapp ( or +233200730598/ +233545507096) and we will do a follow up with the delivery company. For items that never arrive, we will give you a full refund or send you a new one.

Click on this link to watch a video on how to measure for an anklet –
For bracelets, check our size information for a guide on bracelet sizes.

We are based in Accra, Ghana. Currently, we do not have a showroom but operate this online shop. Click here to see what we have in stock.



We provide both local and international shipping.

Support 24/7

We are available 24/7 to answer to all your needs.

Custom Order

We accept custom orders no matter how simple or complex the design.

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Hello there, you can tap to WhatsApp us on 0200730598 or 0545507096